Organiser’s Welcome

The Congress is being organised by:

  • Abu Dhabi International Centre for Organisational Excellence (ADICOE), Abu Dhabi Chamber of Commerce & Industry
  • Asia Pacific Quality Organisation
  • Centre for Organisational Excellence Research, New Zealand
  • Global Benchmarking Network

Welcome from the Organising Committee

The host committee are extremely proud to bring the Congress to Abu Dhabi, United Arab Emirates. We aim to make this Congress an event to remember that will make a real difference to organizational success and the success of countries through applying the principles of business excellence. At the same time, we hope to foster and strengthen the United Arab Emirates’ relationships with international businesses and experts.

With a theme of “The road towards excellence in organisational performance & nation building” the Congress will explore what is excellence in today’s fast paced and ever changing business world and how organisations and nations can move towards, achieve and sustain excellence.

This won’t be an ordinary conference – it will be extraordinary – encouraging considerable networking and sharing of best practices. Competitions such as the ACE Team Awards Competition, Global Benchmarking Awards, Global Performance Excellence Award, International Best Practice Competition and Organisation-wide Innovation Award provide opportunities for organisations to showcase their best practices and learn from each other.

The Asian Pacific Quality Organisation and Global Benchmarking Network represent more than 40 countries worldwide and bring with them a wealth of experience and knowledge on how quality is a building block for excellence and how benchmarking through the search and adoption of best practices leads to excellence.

It is appropriate that the Congress is held in Abu Dhabi, United Arab Emirates. The UAE has invested heavily in learning about and applying excellence both in the private and public sector. Business models such as EFQM Excellence Model and the 4th Generation of Excellence Model are used extensively for assessing excellence and guiding improvement initiatives. This has led to dramatic improvements in the business environment and society as a whole with the UAE becoming one of the most favoured destinations for business and tourism in the world. The Congress will support the UAE on its journey to excellence whilst showcasing its significant achievements and leadership in many areas to the rest of the world.

We look forward to welcoming you to Abu Dhabi.

Professor Hadi El Tigani – Organising Committee Chairman
Chief Executive Officer of the Abu Dhabi International Centre for Organizational Excellence (ADICOE)
Coordinator General of the Sheikh Khalifa Excellence Award (SKEA)
Executive Director for the Department of Planning & Corporate Support at the Abu Dhabi Chamber of Commerce and Industry (ADC)
Chairman of the Emirates Quality Association (EQA)


Dr Robin Mann
Director, Centre for Organisational Excellence Research,
Co-founder Limited,
Founder International Best Practice Competition,
Founder TRADE Best Practice Methodology
Chairman of the Global Benchmarking Network,


Harnek Singh
President, Asia Pacific Quality Organisation,
Chairman, Global Performance Excellence Awards
Chairman, National Quality & Core Processes Technical Committee, i
Member of Management System Standards Committee, Singapore Standard’s Council Committee
Ex Vice President & Director, Business Excellence, ST Engineering Ltd


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